Accessibility Statement

Last Updated: May 23, 2025

FlickAI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

FlickAI takes the following measures to ensure accessibility of the FlickAI mobile application and the flickai.net website:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

FlickAI is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

For our mobile application, we strive to follow platform-specific accessibility guidelines (e.g., Apple's Human Interface Guidelines for iOS, Android's Accessibility guidelines).

Feedback

We welcome your feedback on the accessibility of FlickAI. Please let us know if you encounter accessibility barriers on FlickAI:

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of FlickAI relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer/device:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • For mobile: Native iOS (Swift/Objective-C) and Android (Kotlin/Java) components.

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of FlickAI, there may be some limitations. Please contact us if you observe an issue not listed below.

Known limitations for FlickAI:

  • User-generated content: Comments from users may not always be accessible. We monitor user comments and typically repair issues within 2 business days. Please use the 'report comment' button if you encounter an issue.
  • Third-party integrations: Some integrated third-party services (e.g., maps, payment gateways) may have accessibility limitations beyond our direct control. We aim to select third-party services that meet accessibility standards or provide accessible alternatives.
  • Complex data visualizations: Some charts or graphs may be difficult to interpret for users with visual impairments. We are working on providing textual summaries or alternative formats for complex data.

Assessment Approach

FlickAI assessed the accessibility of FlickAI by the following approaches:

  • Self-evaluation
  • External evaluation (planned for future releases)
  • Regular automated testing and manual checks during development cycles.

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national regulatory body, should you be dissatisfied with our response to you.

Future Enhancements

FlickAI is committed to ongoing accessibility improvements. We plan to conduct regular accessibility audits, provide more comprehensive training to our team, and continue to integrate user feedback to enhance the accessibility of our products.

This statement was created on May 23, 2025.

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